Bygone are those days, leaving the core job, standing in long queue to get processed with the financial transactions. Nowadays, Mobile Banking is widely used and is becoming the competitive advantage of Banks and Financial Sector to benefit customers greatly. Mobile’s, the best personal communication channel indeed, banking and financial institutions are implementing SMS Marketing to increase Mobile Banking efficiency to improve customer interaction.
This marketing channel has transformed Banking institutions into a complete personal financial destination for customers. Thus the simple marketing tool enables to share transactional information and bank account status to bulk population instantly streamlining the efforts of customer care team.
Bulk SMS Service for Banks and Financial Sector:
Bulk SMS service is simple, cost effective communication channel medium of SMS Marketing as it makes fast exchange of information. Bulk SMS is diversified into Promotional and Transactional SMS.
The Bulk Transactional Service addresses the need of an hour of banks and financial institutions. With this uphold, financial institutions are feasible to connect with customers efficiently to notify transactional information like financial transactions, ATM withdrawals, balance changes, deposit status, due payment reminders etc., in a much enhanced way instantaneously. For encourage customers to conduct online transactions, SMS server’s best to transmit auto generated security code or OTP via SMS securing user login and transactions greatly. This is the convenient medium to privilege customer experience with immediate resolutions. Also, it is difficult to authenticate the user’s action on web interface. In such case, text message represents alternative to respond in real time about alert transactions or notifying fraud, debit and credit information, change of account activity with regards to any banking operations in customer’s account as often as required hassle freely and instantly via SMS authentication and SMS confirmation.
The Bulk SMS Solution eases and reduces the workload of employees thus reducing human intervention. This kind of text message represents a convenient automation for a healthy customer interaction. The process can further include keyword technique to convey text based information as per the recorded choices and preferences of customers. The Long Code Bulk SMS Service with unlimited keyword facilitates banks and Financial Institutions to segregate customers based on their interests. Bulk SMS server’s best to share promotional information with regards to exchange rate information, new policy launches etc. This kind of information can be made available at customer’s finger tips via SMS incorporated with a Short URL. Ideally pave way to read bank statement, policy brochures, contracts, loan details and other additional informative resources.
To help banks and financial sector provide unsustainable customer service, Striker facilitates API suites to integrate third party CRM. Our services respective to Bulk Promotional, Transactional, Long Code and Short URL services are at the helm. The innovative tool Excel Plug-in is feasible to send personalized transactional SMS directly from the excel sheet itself.