E-commerce Bulk SMS Case Study

Introduction

Our client is one of the major e-commerce enterprises that sells more than one million products in a month via online and it is one of the fastest growing ecommerce businesses over last four years.

Goals & Challenges

The main goals and challenges of our e-commerce client were to promote communication between seller and the buyer as the timely update will promote trust and coordination. It is vital to communicate to the buyer the shipping status. They needed end-to-end SMS which included verification, confirmation, payment reminders, feedback and to promote their products.

Solutions

SMS Striker makes it simple to enrich your customers shopping experience in a more pleasant way. SMS Striker provides comprehensive and holistic services and other related text messaging solutions to Ecommerce companies that enable enterprises to communicate with their customers with lot of ease.

Based on the needs and requirements, following are the SMS Services that SMS Striker has provided.

• Sign Up Alert for the customer
• Send OTP Alert for any Payment Confirmation
• Mobile Verification SMS
• Order Confirmation SMS
• Delivery Status alert
• Bulk SMS Marketing for promoting long term relationship with the customers
• Gather the feedback from the customer with the use of Long Code
• SMS with Short URL for payment reminders as well as to promote products with offers.

You can measure ROI on your campaigns and strategically plan well your marketing strategy. SMS services helps to update customers with discounts and latest offers and also helps to communicate with the dealers. When it is a matter of reliability, Text messages are more reliable than emails. For example placing any order, tracking the information related to the order and also to gather the response and the feedback.

Results & Benefits

Undoubtedly, Ecommerce has revolutionised the buying and selling of products online in just a simple way. When it is a matter of SMS services for E-commerce enterprises, SMS Striker is a one-stop end to end solution. Our instant SMS services enable you to reach to your target and large customer globally, with round the clock expert and experienced support.
SMS notifications help in providing superior customer experience. Any updates and instant communication when provided to your customers helps in builds deep loyalty, trust and helps in customer return rate.
Timely SMS enables you to opt for future marketing opportunities. You can explore any further future marketing opportunities, you can also send for future or existing and old customers promotional offers, loyalty coupon with SMS Striker Short URL link to your website related to ecommerce. To know more information just visit smsstriker.com